Privacy Policy

1. Introduction

Zoobicon (“we”, “us”, or “our”) operates zoobicon.com, zoobicon.ai, and zoobicon.io (collectively, the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform and services.

By using our Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

2.1 Information You Provide

• Account registration details (name, email address, password)
• Profile information and preferences
• Content you create using our AI tools
• Support requests and communications
• Business information for agency or enterprise accounts

2.2 Payment Information

We use Stripe to process all payments. We do not collect, store, or have access to your full credit card number, CVV, or banking credentials. Stripe processes and stores your payment information in accordance with their own privacy policy and PCI DSS standards. By making a purchase, you also agree to Stripe's Privacy Policy. We may receive limited non-sensitive payment details such as the last four digits of your card, card brand, billing country, and transaction status.

2.3 Automatically Collected Information

• IP address and approximate location
• Browser type and version
• Device identifiers and operating system
• Pages visited and features used (usage data)
• Referring URLs and session duration
• Cookies and similar tracking technologies

3. How We Use Your Information

• To create and manage your account
• To process payments and prevent fraud via Stripe
• To deliver and improve our AI-powered services
• To send transactional emails (receipts, password resets, account notices)
• To send marketing communications (you may opt out at any time)
• To comply with legal obligations
• To analyze usage trends and improve the Platform
• To detect and prevent abuse, fraud, or security incidents

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Stripe — payment processing and fraud prevention
• Service providers — hosting, analytics, email delivery, and customer support tools, bound by confidentiality obligations
• Legal authorities — when required by law, court order, or to protect our rights and users' safety
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

5. Cookies

We use cookies and similar technologies to operate the Platform, remember your preferences, and understand how you use our services. You can control cookies through your browser settings. Disabling cookies may limit some functionality of the Platform.

We use:

• Essential cookies — required for authentication and security
• Analytics cookies — to understand Platform usage
• Preference cookies — to remember your settings

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at privacy@zoobicon.com. We may retain certain data as required by law or for legitimate business purposes such as fraud prevention and financial recordkeeping.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at privacy@zoobicon.com.

8. Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Platform is not directed to children under 13 (or under 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a prominent notice on the Platform. The “Last updated” date at the top reflects the most recent revision.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: